Return Policy

Janessa Leone strives to ensure you are satisfied with your purchase and we want you to find a product you love. We are happy to offer our US customers store credit if the order is returned within 14 days of receiving. We are unable to offer refunds. Please note an automatic $10 restocking fee is subtracted, which covers the return label costs. Unfortunately we are unable to offer exchanges, simply send your goods back for a return and repurchase your desired size.

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HOW TO MAKE A RETURN

1. Please visit: https://returns.janessaleone.com/
2. Enter the email used to purchase the item/s
3. Select the product/s you would like to return
4. Print the prepaid shipping label, once the return has been authorized
5. Ship the product/s back to us within 14 days
6. Receive store credit*


START YOUR RETURN

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