We're Hiring! Please find current open positions below:
CUSTOMER EXPERIENCE ASSOCIATE
As the Customer Experience Associate for Janessa Leone, you’ll create an exceptional end-to-end brand experience for our e-commerce customers. You’ll provide best-in-class services to all of our customers by thoughtfully addressing customer questions, cultivating relationships to drive repeat purchases, and reporting customer feedback to improve the overall experience and effectiveness of our digital shopping experiences. Providing knowledgeable and timely resolutions via email, chat, video and phone communications you’ll support e-commerce growth while focusing on retention and LTV.
The ideal candidate for this position loves helping others and exudes an optimistic mindset. We are looking for an individual who is self-motivated, detail-oriented, and passionate about fashion and customer service. Cross functional work is crucial to this role, as the customer experience team is the gatekeeper of consumer insights, liaising with ecommerce to merchandising to marketing to retail is crucial. Customer Experience is a direct reflection of our brand values and is overwhelmingly passionate about our customers.
Janessa Leone team members are passionate, hardworking, optimistic, team players with a deep passion for beautiful design and customer service. As a lean team, we value a strong work ethic, the ability to collaborate and passion in our team members.
This person must be able to work a flexible schedule including some weekends and surrounding holidays. We are currently working part remote, but you must be available to work in our Santa Monica, LA office when required.
To apply please submit your resume for consideration along with salary requirements to email@example.com
PART TIME SALES ASSOCIATE
Janessa Leoné is currently seeking a Sales Associate for our flagship store ‘The Edit’ at Platform in Culver City, CA, USA.
Acting as a Janessa Leoné ambassador, the role is primarily sales orientated, and will involve creating lasting client relationships with both new and existing clients. To provide exceptional service levels to ensure that clients enjoy an elevated luxury shopping experience.
To apply please submit your resume for consideration along with salary requirements to firstname.lastname@example.org
We have open internships in every division of our company. If you are interested in learning about the design, wholesale, finance, and customer service sectors of our company, please apply below.
Please email your resume to email@example.com
Janessa Leoné is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.