Hi Sherry,
Thank you so much for the feedback. We are sorry to hear that Kerry was a bit stiffer than you expected. Our Bao straw is one of the specialty straws and requires a bit more care than a Packable style for instance. If you are looking for a more supple straw that provides a bit more functionality, I would suggest any wheat braided, packable, or raffia straw style.
Please email us with any other questions on best practices for caring or storing of your purchase.
xx TEAM JL
