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INTERNATIONAL SHIPPING TERMS & CONDITIONS


  • We are pleased to offer worldwide shipping. 
  • All orders placed Monday to Friday by 12 pm EST will be shipped same day. 
  • We offer APC carrier services and Fedex International Services. Available shipping options and prices in local currency will be shown at checkout. 
  • A tracking number for your order will be provided via email at the time of dispatch from our warehouse.
  • Shipping rates are determined by several factors and are calculated at checkout. 
  • The rate is determined based on the quantity of items, the weight of the order, and destination address. 
  • Some countries are billed via dimensional weight. For these countries, we offer a flat rate fee of $40 USD 
  • Janessa Leone, Inc is not responsible for any duties or taxes incurred. 
  • Duties and taxes are listed and paid at checkout based on the item(s) ordered and the destination country. 
  • Please note that international orders may be subject to delays due to customs clearance procedures in the destination country. 
  • Unfortunately, we are unable to mark merchandise as “gift” or “no commercial value”. 
  • If you have questions about typical shipping time's to your address, please email info@janessaleone.com for more information.   

For international orders, please email info@janessaleone.com to authorize a return. Once the return has been authorized, please mail the return package to: 

Janessa Leone Returns
C/o Lorry Industries 
 95 Walsh Way, Bldg 1 
Denton, Maryland 21629  

Due to COVID–19, there may be a possibility of delay in delivery and a temporary increase in costs. Some countries delivery is suspended during this period.