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INTERNATIONAL SHIPPING TERMS & CONDITIONS
- We are pleased to offer worldwide shipping.
- All orders placed Monday to Friday by 12 pm EST will be shipped same day.
- We offer APC carrier services and Fedex International Services. Available shipping options and prices in local currency will be shown at checkout.
- A tracking number for your order will be provided via email at the time of dispatch from our warehouse.
- Shipping rates are determined by several factors and are calculated at checkout.
- The rate is determined based on the quantity of items, the weight of the order, and destination address.
- Some countries are billed via dimensional weight. For these countries, we offer a flat rate fee of $40 USD
- Janessa Leone, Inc is not responsible for any duties or taxes incurred.
- Duties and taxes are listed and paid at checkout based on the item(s) ordered and the destination country.
- Please note that international orders may be subject to delays due to customs clearance procedures in the destination country.
- Unfortunately, we are unable to mark merchandise as “gift” or “no commercial value”.
- If you have questions about typical shipping time's to your address, please email email@example.com for more information.
For international orders, please email firstname.lastname@example.org to authorize a return. Once the return has been authorized, please mail the return package to:
Janessa Leone Returns
C/o Lorry Industries
95 Walsh Way, Bldg 1
Denton, Maryland 21629
Due to COVID–19, there may be a possibility of delay in delivery and a temporary increase in costs. Some countries delivery is suspended during this period.