SHIPPING

We offer complimentary shipping on all orders over $50 within the United States. For orders under $50, there is a flat shipping fee of $10. We also provide expedited shipping options at checkout.

Orders placed Mon-Fri before noon EST will be shipped out same day (excluding US holidays) from Maryland. Our delivery window is 1-5 business days depending on your location.

For international orders, we use DHL and APC couriers for a flat fee. Shipping to Canada, Australia, and New Zealand is $25, while shipping to other countries is $40. Please note that duties, taxes, customs, and brokerage fees (if any) are calculated at checkout and are the responsibility of the recipient. Delivery times for international shipping may vary depending on your location. 

For more information, please visit our shipping and returns pages.

CONCIERGE

If you have questions or need help with size + fit, we offer one-on-one virtual appointments.

BOOK HERE

Please don't hesitate to contact us Monday - Friday, from 9AM to 5PM, excluding holidays. You can reach us via email, phone, text, or chat. 

Email: concierge@janessaleone.com

Call/Text: +1 424.744.8577