Hat was very nice but too small which is weird because I have a small head. The top was too tall too. The major bummer for me most is the exchange policy, because I just noticed as I was starting my return that there are no original forms of payment reimbursed. The fact that you can only get store credit is not good business practice as all the websites that sell Janessa Leone DO give original forms of credit reimbursements, i.e. Shopbop, Revolve, etc. Therefore, why would someone want to shop directly from you when they can buy from sites that reimburse original forms of payment? I hope you will rethink this policy in order to have repeat customers from the merit of your fabulous designs as opposed to trapping them in.